This Policy describes how PDP Web Service may collect, use, process, disclose, and safeguard information we obtain through the Website. It also tells you about your rights and choices with respect to your information, and how you can contact us if you have any questions or concerns.
This Policy is incorporated into and is subject to the ELECTRO‑Tax Terms of Service. Capitalized terms used but not defined in this Policy have the meaning given to them in the ELECTRO‑Tax Terms of Service.
1. Personal Information We Collect
For the purpose of this Policy, "Personal Information" means any information relating to an identified or identifiable individual. We obtain Personal Information relating to you from various sources described below.
Where applicable, we indicate whether and why you must provide us with your Personal Information, as well as consequences of failing to do so. If you do not provide Personal Information when requested, you may not be able to benefit from all of the features of our Service if that information is necessary to provide you with full access to the Website features or if we are legally required to collect it.
(a) Personal Information Provided by You
Account Registration. If you register to use the Website, then you must provide us with your name, email address, full physical address, and a password in order to create an account and user profile. You may also add or we may request other information as needed.
Making Payments. When you make payments to or through the Website, you may need to provide Personal Information to our third-party service providers, such as your credit card number and billing address.
User Data. We will collect any information you enter or upload to the Website.
Communications. We will collect any information which you provide to us through your communications, such as when you communicate with our support staff.
(b) Personal Information Collected via Automated Means
In addition to information that you provide to us, we may collect information about you and your use of the Website via automated means, such as cookies and similar technologies:
Cookies and Similar Technologies. When you use the Website, we may send one or more cookies — small text files containing a string of alphanumeric characters — to your device. We use session cookies to automatically collect certain information. A session cookie disappears after you close your browser. Please review your web browser "Help" file to learn the proper way to modify your settings with regard to such automated data collection. Please note that if you delete, or choose not to accept, such technologies from the Website, you may not be able to utilize the features of the Website to their fullest potential.
The automatically collected information may include your IP address or other device address or ID, web browser and/or device type, the web pages or sites that you visit just before or just after you use the Website, the pages or other content you view or otherwise interact with on the Website, and the dates and times that you visit, access, or use the Website. This information is gathered from all users.
We use this information to assess how many users access or use our Website, how they interact with our Website, which content, products, and features of our Website most interest or are of most value to our users, what types of offers and incentives our customers respond to, and how our Website performs from a technical point of view.
2. How We Use Personal Information We Collect
We may use Personal Information we collect for the following purposes:
Internal and Service-Related Usage. We use your Personal Information to operate, maintain, enhance and provide all features of the Website, to provide services and information that you request, to respond to comments and questions and otherwise to provide support to users.
Analytics and Improving the Service. We use your Personal Information to understand and analyze the usage trends and preferences of our users, to improve the Website, and to develop new services, feature, and functionality.
Communications. We may use your email address or other Personal Information
(i) to contact you for administrative purposes such as customer service, to address intellectual property infringement, privacy violations or defamation issues related to your user data or
(ii) to send communications, including updates on promotions, relating to products and services offered by us and by third parties we work with.
Generally, you have the ability to opt-out of receiving any promotional communications as described below under "Your Rights and Choices."
Tailored Content. We may use your Personal Information to:
(i) personalize our services, such as remembering your information so that you will not have to re-enter it during your visit or the next time you visit the Website;
(ii) provide customized advertisements, content, and information.
Aggregate Data. We may de-identify and aggregate information to monitor and analyze the effectiveness of Website and third-party marketing activities and to monitor aggregate site usage metrics such as total number of visitors and pages viewed.
Legal. We may use your Personal Information to enforce our Terms of Service, to defend our legal rights, to comply with our legal obligations and internal policies.
Other Purposes. We also may use your Personal Information as may be described in a notice to you at the time the information is collected, or in any other manner to which you consent.
Our Website is marketed exclusively to users and companies located in the United States. We do not intentionally target users who are citizens of other countries or of the European Union. If you are located in the European Economic Area, we only process your Personal Information based on a valid legal ground, including when:
3. How We Disclose Your Personal Information
Except as described in this Policy or otherwise disclosed to you at the time of the collection, we will not disclose your Personal Information to third parties without your consent. We may disclose information to third parties in the following circumstances:
4. Your Rights and Choices
Account Information. You may, of course, decline to share certain Personal Information with us, in which case we may not be able to provide to you some of the features and functionality of the Website and/or Service. You may update, correct, or delete your profile information and preferences at any time by accessing your account settings page on the Website, or by contacting us at support@ELECTRO‑Tax.com. Please note that while any changes you make will be reflected in active user databases instantly or within a reasonable period of time, we may retain all information you submit for backups, archiving, prevention of fraud and abuse, analytics, satisfaction of legal obligations, or where we otherwise reasonably believe that we have a legitimate reason to do so, to the extent permitted under applicable law.
Opt-Out. If you receive commercial email from us, you may unsubscribe at any time by following the instructions contained within the email. You may also opt-out from receiving commercial email from us, and any other promotional communications that we may send to you from time to time, by sending your request to us by email to support@ELECTRO‑Tax.com or by writing to us at the address given at the end of this policy. We may allow you to view and modify settings relating to the nature and frequency of promotional communications that you receive from us in user account functionality on the Website.
Please be aware that if you opt-out of receiving commercial email from us or otherwise modify the nature or frequency of promotional communications you receive from us, it may take up to ten business days for us to process your request, and you may receive promotional communications from us that you have opted-out from during that period, unless we are required by applicable law to process your request within a shorter period of time. Additionally, even after you opt-out from receiving commercial messages from us, if you are a registered user you may continue to receive administrative messages from us regarding your use of the Website and/or Service.
Privacy Settings. Although we may allow you to adjust your privacy settings to limit access to certain Personal Information, please be aware that no security measures are perfect or impenetrable. To the fullest extent permitted under applicable law, we are not responsible for circumvention of any privacy settings or security measures on the Website. Additionally, we cannot control the actions of others with whom you may choose to share your information. Furthermore, even after information posted on the Website is removed, caching and archiving services may have saved that information, and others, including third parties, may have copied or stored the information available on the Website. To the fullest extent permitted under applicable law, we cannot and do not guarantee that information you transmit to the Website will not be viewed by unauthorized persons.
Do Not Track. Some web browsers incorporate a "Do Not Track" feature. Because there is not yet an accepted standard for how to respond to Do Not Track signals, our website does not currently respond to such signals.
Other Rights. If you are located in or are a citizen of the European Economic Area, you may have the following additional rights:
Those rights may be limited in some circumstances by local law requirements. You may exercise these rights in accordance with the "How to Contact Us" section below.
5. Third-Party Services
6. Children's Privacy
We recognize the importance of protecting the privacy of young children. Our Website is not directed to children under the age of 14, and we do not knowingly collect Personal Information from children under the age of 14 without obtaining parental consent. If you are under 14 years of age, please do not use or access the Website at any time or in any manner. If we learn that Personal Information has been collected on the Service from persons under 14 years of age and without verifiable parental consent, then we will take the appropriate steps to delete this information. If you are a parent or guardian and discover that your child under 14 years of age has obtained an account on the Website, then you may alert us at support@ELECTRO‑Tax.com and request that we delete that child's Personal Information from our system.
7. Data Security
We use certain physical, managerial, and technical safeguards that are designed to appropriately protect Personal Information against accidental or unlawful destruction, accidental loss, unauthorized alteration, unauthorized disclosure or access, misuse, and any other unlawful form of processing of the Personal Information in our possession. WE CANNOT, HOWEVER, ENSURE OR WARRANT THE SECURITY OF ANY INFORMATION YOU TRANSMIT TO US OR STORE ON THE SERVICE, AND YOU DO SO AT YOUR OWN RISK. WE ALSO CANNOT GUARANTEE THAT SUCH INFORMATION MAY NOT BE ACCESSED, DISCLOSED, ALTERED, OR DESTROYED BY BREACH OF ANY OF OUR PHYSICAL, TECHNICAL, OR MANAGERIAL SAFEGUARDS. The foregoing is subject to requirements under applicable law to ensure or warrant information security.
If we learn of a security systems breach, then we may attempt to notify you electronically so that you can take appropriate protective steps. We may post a notice through the Website if a security breach occurs. Depending on where you live, you may have a legal right to receive notice of a security breach in writing. To receive a free written notice of a security breach you should notify us at support@ELECTRO‑Tax.com.
8. Data Retention
We take measures to delete your Personal Information or keep it in a form that does not permit identifying you when this information is no longer necessary for the purposes for which we process it, unless we are required by law to keep this information for a longer period. When determining the retention period, we take into account various criteria, such as the type of products and services requested by or provided to you, the nature and length of our relationship with you, possible re-enrollment with our products or services, the impact on the services we provide to you if we delete some information from or about you, mandatory retention periods provided by law and the statute of limitations. PDP Web Service does not save any of your tax data online. However, it may be necessary for PDP Web Service and/or its Service Providers to store your tax data on local data systems for a period of time.
9. Data Transfers
The Website is hosted in the United States and is intended only for visitors located within the United States. Users outside the United States are not eligible to use our Website. If you are located outside of the United States or a citizen of a country other than the United States, please do not upload or enter any personal information to our Website.
If you choose to use the Website from the European Union or other regions of the world with laws governing data collection and use that may differ from U.S. law, then please note that you are transferring your Personal Information outside of those regions to the United States for storage and processing. Also, we may transfer your data from the U.S. to other countries or regions in connection with storage and processing of data, fulfilling your requests, and operating the Website. By providing any information, including Personal Information, on or to the Website, you consent to such transfer, storage, and processing.
When we transfer Personal Information outside of the European Economic Area, we will comply with applicable EU data protection laws when legally required to do so. We may transfer your Personal Information to countries which provide an adequate level of protection under EU law, we may use contractual protections for the transfer of Personal Information, or rely on other legal transfer mechanisms or derogations.
10. Changes and Updates to this Policy
Please revisit this page periodically to stay aware of any changes to this Policy, which we reserve the right to update from time to time. If we modify the Policy, we will make it available through the Website, and indicate the date of the latest revision. In the event that the modifications materially alter your rights or obligations hereunder, we will make reasonable efforts to notify you of the change. For example, we may send a message to your email address, if we have one on file, or generate a pop-up or similar notification when you access the Website for the first time after such material changes are made. Your continued use of the Website after the revised Policy has become effective indicates that you have read, understood and agreed to the current version of the Policy.
11. How to Contact Us
PDP Web Service LLC is the entity responsible for the processing of your Personal Information as described in this Policy. If you have any questions or comments about this Policy, your Personal Information, our use and disclosure practices, or your consent choices, please contact us by email at support@ELECTRO‑Tax.com or write to us at:
PDP Web Service, LLC
5510 Pearl Road, Suite 303
Parma, Ohio 44129
Your California Privacy Rights
California's Civil Code section 1798.100 et seq. provides residents of California a number of rights as they relate to Personal Information. These are the "right to know", the "right to delete", and the "right to opt-out".
Right to Know. You may request PDP Web Service provide you the specific pieces of Personal Information that PDP Web Service has about you; categories of Personal Information we have collected about you; categories of sources from which the Personal Information is collected; categories of Personal Information that PDP Web Service sold or disclosed for a business purpose about you; categories of third parties to whom the Personal Information was sold or disclosed for a business purpose; and the business or commercial purpose for collecting or selling Personal Information. Please note that much of the information you can make a request for is already contained in this Policy. Should you wish to exercise this right, please see the section below which explains how to do so. If you do not have an account with PDP Web Service, we may ask for some Personal Information in order to verify your identity and your rights to the data subject to your request.
Right to Delete. California law gives residents a limited right to request deletion of their Personal Information. However, this right is limited by a number of exceptions. Fundamentally, if PDP Web Service has a permissible need to retain Personal Information, we are not under an obligation to delete such information, even when requested. Generally, we retain Personal Information so we may complete the transaction for which the Personal Information was collected, provide a service requested by you, or reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform a contract between us and you; detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity; or prosecute those responsible for that activity; debug to identify and repair errors that impair existing intended functionality of our online properties; enable solely internal uses that are reasonably aligned with your expectations based on your relationship with PDP Web Service; comply with a legal obligation; or otherwise use your Personal Information, internally, in a lawful manner that is compatible with the context in which your provided the information. As such, we generally do not accept requests to delete Personal Information. However, we will respond to requests to remove Personal Information from some of our systems as a part of a request to close or otherwise disable a user account. If you would like to request deletion of Personal Information, please see the section below which explains how to do so. If you do not have an account with PDP Web Service, we may ask for some Personal Information in order to verify your identity and your rights to the data subject to your request.
Right to Opt-Out. If you would like to opt-out of any sale of your Personal Information, you may do so by following the procedure outlined above in the section entitled "Your Rights and Choices".
Designating an Authorized Agent. California law permits California residents to designate an agent to manage their rights under California law. If you would like to designate an agent to manage your privacy preferences, you may do so using the mechanisms noted below under "Exercising California Privacy Rights". Note that If you do not have an account with PDP Web Service, we may ask for some Personal Information in order to verify your identity and your rights to the data subject to your request. We will also need sufficient Personal Information about your authorized agent to be able to identify them. As part of this process, you must have permission from your authorized agent to disclose their Personal Information to us for the purpose of acting as your agent.
Non-discrimination. California law does not permit PDP Web Service to discriminate against you because you exercised any your rights under this title, including, but not limited to, by: denying you access to services; charging different prices or rates for services, including through the use of discounts or other benefits or imposing penalties; providing a different level or quality of services; suggesting that you will receive a different price or rate for services or a different level or quality of services.
Exercising California privacy rights. If you are a California resident and would like to exercise any of your rights you may do so by contacting us via the methods noted above in the section entitled "How To Contact Us". Please be aware that PDP Web Service will need to have sufficient information to be able to verify your identity and the rights you have in the data subject to your request.
Your Connecticut Privacy Rights
Connecticut law requires any entity that collects Social Security numbers from Connecticut residents in the course of business to create a privacy protection policy and to publish or display it publicly. It is our policy to protect the confidentiality of Social Security numbers in our possession from misuse and improper disclosure by maintaining and enforcing policies and physical and electronic safeguards against misuse and improper disclosure. Unlawful disclosure of Social Security numbers is prohibited, and access to them is limited to personnel who need access to such information in order to perform their job functions.